AI-powered conversion and compression for any format-Professional.Security

Frequently Asked Questions

• Which formats are we supported?

  • We currently support bi-directional conversion between PDF ↔ Word, PDF ↔ PPT, and PDF ↔ Excel. Additionally, we support conversions between image formats (such as JPG, PNG, BMP, etc.) and the aforementioned office formats.

• Will my files lose content after conversion?

  • Our conversion engine is designed to preserve the original layout, fonts, image placement, and table structures as accurately as possible. However, minor formatting shifts may occur in rare cases (e.g., rare fonts, complex dynamic charts, or encrypted files). We recommend removing any password protections or encryption before converting.

• What are the file limits?

  • PDF: Up to 20 files per batch, with a maximum size of 50MB per file. Batch compression and conversion are supported.
  • Images: Up to 20 files per batch, with a maximum size of 5GB per file. Batch compression and conversion are supported.

• How long does the conversion take?

  • Standard files (under 10MB) typically complete within 1 to 3 minutes. Processing speed depends on file size, document complexity, your network connection, and current server load. Larger files containing high-resolution images/charts or peak-hour traffic may increase processing time.

• What types of file compression do you support?

  • We support PDF compression and image compression (JPG, PNG, GIF, etc.). You can choose between "Prioritize Quality" (preserving original resolution) or "Prioritize Size" (maximum file reduction).

• Does compression reduce the clarity of my files?

  • Our default settings are optimized for daily office use and sharing, with negligible loss in visible clarity. For files intended for web upload or email, the system may moderately reduce image resolution to achieve a better compression ratio. You can adjust these settings based on your needs.

• Which file types are supported for AI Summarization?

  • We support text-based documents including PDF, Word, Excel, and PPT. Currently, pure images or scanned documents are not supported (they must first be converted to editable text via OCR). The AI extracts key information based on the core content; accuracy depends on the logical clarity and completeness of the original text. We recommend a manual review for highly technical or complex professional documents.

• Which languages are supported?

  • We support 40+ major languages, including English, Japanese, Korean, Traditional Chinese, Simplified Chinese, French, German, Spanish, Italian, Portuguese, Russian, Dutch, Polish, Swedish, Norwegian, Danish, Finnish, Greek, Czech, Hungarian, Ukrainian, Thai, Vietnamese, Indonesian, Malay, Filipino, Hindi, Bengali, Burmese, Kazakh, Arabic, Turkish, Persian, Hebrew, Swahili, Afrikaans.

• Can I translate images or scanned PDFs?

  • Editable files (PDF, Word, PPT, Excel) can be translated directly.
  • Images or scanned PDFs must first be processed using our OCR (Optical Character Recognition) tool to convert them into editable text before they can be translated.

• How do you ensure my data is safe?

  • We strictly adhere to user privacy protocols. All uploaded files are automatically deleted within 24 hours; we do not provide long-term storage for user data. Furthermore, all file transfers are protected by SSL encryption to prevent data breaches, ensuring a secure environment for your documents.